You're holding it wrong!

No, that is not what my ex-boyfriend told me while we were in bed, that is the response from Apple regarding the highly publicized issues with the iphone4

As a tech person I understand the nature of complaining.  I work in an environment of complainers. You have users that complain that something isn't working correctly. 65% of the time, its user error and not mechanical.

What happens when user error collides with design flaw?

Steve Jobs in a statement has said that "There is no reception issue. Stayed tuned" when it comes to the Iphone4.  He sounds more like a publicist.  Publicists are paid liars whose job is to make the client (in this case device) look as good as possible, they block things from their client, prevent other things from happening, all for its image.  "Stayed tuned" means that they are frantically behind the scenes trying to find a way to fix it. It is likely that it will be a software update but in my humble opinion a hardware issue needs a hardware update.  Plain and simple, its a design flaw in which I am sure when the next model iphone comes out (and you know it will) the antenna that works the signal will be in a different spot.

Apple just may send out free bumper covers for everyone.  They don't have much of a choice.  They better be free or they risk pissing off a lot of customers.   Its either that or refund all the left handed customers.  Or just taunt them and tell them to be right-handed like everyone else and hold it in that hand, which is kinda what they have been doing for the past week or so.  Sorry but its the truth.  The Left-Handers Club does not find this amusing either.  He should be more sensitive since he holds his in his left hand also.  Just because everyone doesn't hold their phone extra dainty like he does doesn't mean that they are in the wrong.

I think the possible class action lawsuit may make the free bumper proposal stick.  source

I don't agree with lawsuits either.  Just send it back and go to another phone retailer if you are stuck with AT&T (I am sorry for you if you are.)


Now what makes this interesting is that Nokia has taken this opportunity to showcase how many ways you can use their phones.  You can even hold it with your left hand *gasp*

source  source2